My token doesn't work

If you're clicking on the token, but it isn't working, it might be because of some of these reasons:

  • Tokens are only valid for three days, so if you are clicking on it after this time, it will have expired, and you need a new one.
  • Tokens are one-click use.  If you have already clicked on it to register, and want to go back to the website where you are applying, you cannot use it to go back to the website.  Please search for the website online and proceed to apply through there.
  • If you have requested more than one token, only the most recent one will work.  You may have to delete all of the tokens you've received.  Then, go back to the website and create a new token.  Wait for it to arrive, and click on that.
  • You are already registered.  Please try going to the website to log in.  If you cannot remember your password, use the "Forgot my password" function.
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